FRESH SELLER FULFILLMENT

I led UX work for this fulfillment app, which goal was to improve the accounting of packed or shorted items packed by third party partners. This application was so scaleable that the Prime Now team uses it as their fulfillment app as well.

WHAT I DID

Starting with rough sketches from PMs as well as early requirements, I quickly developed a flow via Keynote that achieved the intent of the requirements and suggested new ones. What was meant to be a 2-3 day design exercise ended up being months as my early work paved the way to a larger role in the project. I evangelized simple patterns and interactions that diverged from establihsed patterns, which I led through multiple rounds of feedback from partner teams. Once approved, I also supported development by providing revisions, specifications, and assets for the final app. Once it was launched, it was received well by our customers and was ultimately reused for another Amazon business, Prime Now.


UX METHODS

Rapid prototyping and high-fidelity design.


PLATFORMS

iOS


TOOLS

Keynote, Omnigraffle, Adobe suite